Know-how
Information System
Information System and its influence on business administration
Denis’ School’s Department of Innovations developed and implemented integral informational system of business administration on “IC. Sales administration” platform. This system allows the company to form the integral data base which stores all the information about each and every client and the details of the training process. The developed system is protected by patent.
Thanks to such a data base Denis’ School implemented the system of step-by-step service quality control, optimized the process of teacher’s placement to a particular training group, arranged the optimum process of students’ attendance&progress monitoring. Storage of the history of the relations with clients guarantees all the company’s duties execution towards each and every client and highest quality training services provision.
The possibility to get actual and reliable reports on every student who has ever learned a foreign language in our company is a critical factor to choose Denis’ School as a trainings provider for corporate trainings.
The Integrated corporate data base dramatically improved the quality of the training service in the frame of Interregional projects as well, now tens of regional centers and distant learning centers can effectively participate in such projects.
Automatization helped to improve Denis’ School HR department business processes as the result of data processing of staff recruitment, professional development and labour activities in our company, from teachers to managers of all levels. . Structured Information availability lets us reduce the time for personnel planning, personnel assessment, planning of personnel development and career planning for our employees.
Informational system implementation together with detailed description of business processes in new regional centers including the franchising ones allows us to arrange operational activities quickly and effectively, it guarantees high quality services for the vast Denis’ School Holding net of Training Centers.